Sales Operations Executive 業務營運主任

職位介紹

This role supports the Sales Capability & Operations Manager to execute commercial development programs and measure success. This role will implement solutions to specific sales force effectiveness challenges across a range of critical areas, such as customer segmentation, sales resource optimisation and sales process, and ensure accurate & up-to-date sales systems, data and reporting.

主要職責

• Support the implementation of the RTC market maturity assessment (MMA) action plan to drive improvement of overall MMA Score.

• Support the execution of the sales capability program for the local market, including localizing of global training materials, delivering local resources for training, and implementing a solid capability improvement plan with clear milestones.

• Track metrics for measurement and evaluation methods to assess the progress made by the teams after completing the capability program.

• Track, consolidate and process wholesaler orders and customer contract support requests, to ensure compliance and deliver accurate orders and reporting

• Track, consolidate and measure sales data, including wholesaler depletions, delivering accurate reports and dashboards. In partnership with the Sales Capability & Operations Manager, outline actions to be provided to Sales leaders to actively engage market challenges and drive revenue growth.

• Working closely with commercial leaders, ensure data is accurately captured in the organisation’s CRM and Sales Force Automation (SFA) in an integrated, robust, timely and cost-effective manner, in order to accurately capture and reflect data to deliver value to the sales team in a scalable and flexible fashion.

• Support the day-to-day operations of CRM and SFA systems, ensuring fit-for-use and implement updates to drive continuous improvement.

• Track commercial target data, including demand & sales forecast, to support optimisation of RTC through effective use of commercial data gathered through existing and future commercial systems (e.g.  Journey planning optimisation; sales lead generation etc.) and identify risks & opportunities

理想候选人

Essential:

• Experience with SalesForce/CRM systems with system access, set up and data reporting
• The ability to manage large data sets and accurately consolidate data from different sources for timely reporting
• Clear communication skills to clearly and succinctly convey information based on data analysis/insight, working with various levels of stakeholders
• Continuous improvement. Initiating action to improve existing processes on a daily basis; identifying improvement opportunities, generating ideas and implementing solutions.

Desirable:

• Graduate Degree
• Fluent in Spoken and written English
• A positive, can-do attitude
• The ability to demonstrate tact and extreme discretion in the access to/ handling of confidential and sensitive information. 
• Team oriented
• A sense of calm even in high-pressure situations

我们可以提供你?

• 我們提供具有競爭力的薪水和福利，旨在促進員工的財務狀況, 包括獎金計劃。
• 我們的員工享有優於勞基法的休假制度。
• 補充醫療保險涵蓋了員工和家屬的部份。
• 退休金條款依照當地勞工退休金條例規定。
• 我們的員工援助計劃在醫療，財務和法律以及家庭和家庭問題等日常事務上提供實用，公正的支持。
• 人身壽險包含在公司團體保險計劃中。
• 享有產品補貼，使您可以和家人朋友一起享用我們的夢幻品牌組合。
• 每位員工每年都有機會為一個或多個自己籌集資金，志願服務或個人捐贈的慈善機構申請資金。
• 提供學習資源以幫助您成為自己最好的自己。

有关格兰父子公司

才俊家園

William Grant & Sons：才俊施展抱負的家園。

每位員工有各自的秉性、技能、經驗、視角，我們無不珍視。每位同仁在這裡都能各盡其能，幫助公司完成增長目標。

William Grant & Sons 立志做為發展且實現理想抱負的家園，每位同仁擁有各自的特質、技能、經驗和視角，我們無不珍視。多元與包容是William Grant & Sons經營與管理的重要原則。秉持公司目標及理念，力求創造良好的工作環境，讓同仁盡其所能，全心投入工作。

靈活且敏捷的工作哲學

我們的靈活工作哲學是"讓每一天都是最佳工作日"。
我們以信任為本，賦予每位同仁以不同特質發揮其最佳工作狀能。靈活且積極的工作經驗可幫助同仁感受到歸屬感並充份施展團隊潛能。
在招聘過程中，我們也十分樂意與應徵者討論各種可能的靈活工作模式。

招聘遵循包容原則

多元與包容是 William Grant & Sons 經營與管理的一項重要原則，秉承的是公司的目標和理念。我們力求招聘不拘一格，廣攬人才。如果您對應徵事宜有何疑問或者需要幫助，我們十分歡迎您來函來電。所以敬請與我們 recruitment.enquiries@wgrant.com 的人事部門聯繫。