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Operations Manager - House of Hazelwood

안내: 지원이 마감된 직무입니다.

직무 소개

For almost one hundred years, generations of the Gordon family have carefully laid down stocks of whisky for special occasions and personal consumption. This rare collection has become known as House of Hazelwood, after the family’s Dufftown home – Hazelwood House.

House of Hazelwood is a fully-owned subsidiary of William Grant & Sons which opens the doors to the world’s greatest collection of aged Scotch whisky. Initially targeting enthusiasts, collectors and the luxury gifting market we draw on the breadth and depth of the William Grant & Sons reserves to offer our audience access not just to very old whiskies, but also to storytelling whiskies of rarity and parcels of stock that the market has never seen before.

House of Hazelwood operates all aspects of bottling, repack, warehousing and pick-pack and dispatch from the WG&S Arete site in Cumbernauld, which is the Group luxury bottling and warehousing facility.

For more information on House of Hazelwood – please visit https://www.houseofhazelwood.com/

주요 업무

Strong operational management will underpin the success of House of Hazelwood – governing our ability to manage inventory, report effectively, meet customer orders reliably, work with suppliers in a clearly defined manner, guarantee quality standards and monitor our progress against targets as the business grows.

The requirements of the role will include:

  • Overseeing the purchase of materials, managing stock, planning inventory and overseeing warehouse systems to minimise SLOBs and dry goods write-offs whilst ensuring demand can always be met.
  • Managing and influencing stakeholders across all levels of the organisation (including to Group board level).
  • Developing, implementing, and maintaining quality assurance protocols to ensure all suppliers meet required standards.
  • Working with colleagues in Blending and Procurement to ensure all liquid and components are available and fillings are planned and completed on time and in line with process.
  • Establishing systems to manage trade orders from placement through to successful, timely delivery.
  • Working with fulfilment partners and internal colleagues to forge new routes to consumer, eliminating errors, hitting target timelines and delivering excellent customer service.
  • Working with in-house DTC Channel Manager and warehouse colleagues to ensure all DTC orders are fulfilled in a timely manner in line with delivery timelines
  • Ensuring all operations are carried out in an appropriate, cost-effective, Group compliant manner. The right candidate will constantly look to improve existing processes and procedures to enhance the business’s flexibility and profitability.
  • Exploring optimal ways of working to deliver pick, pack, dispatch and warehousing efficiencies / quality standards.

 

For full details of this role please download the role profile from the link below.

 

우리의 이상적인 후보자

We are looking to recruit an experienced self-starter with the ability to influence colleagues effectively at all levels (from the warehouse and production floor up to directors of the WG&S Group business). The successful candidate will have the capability and mindset to take full ownership of the function, working autonomously to drive progress and deliver against targets set by the House of Hazelwood board. They will find ways to get the job done through their knowledge and ability to influence others within an environment (bottling hall, warehousing, supplier relationships and dispatch) where they will often be competing to secure priority.

Applicants should be able to demonstrate:

  • Extensive knowledge of the end-to-end operations of a manufacturing business, as well as experience of leading the Operations function for a minimum of 2 years.
  • Strong communication skills with an outstanding ability to influence and hold to account a number of internal stakeholders and external suppliers across every layer of the organization.
  • Experience in negotiating and monitoring SLAs and contracts with both internal and external suppliers.
  • Ability to think commercially, with an emphasis on constantly seeking to improve profitability.
  • Ability to reliably work productively and to set own schedule without constant supervision – a natural problem solver.
  • Adaptability, energy, with a desire to stretch themselves within the role and learn through action.
  • Understanding of premium spirits and / or luxury is desirable but not essential.
  • Experience working within a DTC environment is desirable but not essential
  • Experience of working within a Group business setting is desirable but not essential

우리가 제공할 수 있는 것

  • We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
  • Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
  • Private Healthcare and Doctor@Hand (remote GP service).
  • Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
  • Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. 
  • Our Life Assurance cover is a multiple of eight times your annual basic salary.
  • Product allocation so that you can enjoy our fantastic portfolio of brands.
  • Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
  • Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
  • Learning resources to help you be your best self.

회사 소개

A HOME FOR RARE CHARACTERS

William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.

OUR AGILE WORKING PHILOSOPHY

Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.

INCLUSIVE RECRUITMENT PROCESS

Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive.

William Grant & Sons

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