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National Account Manager - eCommerce

Please Note: The application deadline for this job has now passed.

Job Introduction

To lead the customer strategy and maximise sales of the WG&S portfolio in the e-commerce channel, through account management of Pureplay customers and partnership with bricks & clicks retailers to drive our customer plans and sales outcomes. This will include supporting the business to manage and execute the ANZ E-commerce sales vision and channel strategy.

Main Responsibility

  • Build effective, robust, and collaborative relationships with channel partners across pureplay, specialist and grocery eCommerce customers.
  • Manage customer base effectively through RTC, joint business plans & regular meetings with key customer personnel
  • Deliver the channel budget – including management of sales, profit and value reporting and maximise Net Revenue Management through price, mix, customer discounts and customer programs
  • Develop and share eCommerce best practice and support Omni Channel NAM's & CMM's, to develop .com format strategies across the key partners, to drive Distribution, Visibility & Activation.
  • Develop and own Australian market eComm business performance visibility and measurement & evaluation tools, providing local and global updates on performance and identification of growth opportunities.
  • Collaborate with the channel partners to agree realistic forecasts, ensuring adequate stock cover is in place at all times.
  • Plan and conduct meeting and review cycle and facilitate top-to-top meetings managing the trading relationship within budgeted spend
  • Actively contribute and participate in the business operating rhythm and annual planning cycle
  • Explore and research additional channel/customer opportunities such as DTC

What we can offer you

  • We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
  • Our employees enjoy a generous holiday entitlement.
  • Private Health insurance
  • Attractive Superannuation Contributions
  • Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. 
  • Private Life Assurance and Total Permanent Disability cover
  • Product allowance so that you can enjoy our fantastic portfolio of brands with your family and friends.
  • Every employee has the opportunity to claim funding each year for a charity or charities for which they have raised money, volunteered their time or personally donated.
  • Learning resources to help you be your best self.

About William Grant & Sons

A HOME FOR RARE CHARACTERS

William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.

OUR AGILE WORKING PHILOSOPHY

Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.

INCLUSIVE RECRUITMENT PROCESS

Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive. If you have any questions or need some support with your application we’d love to hear from you. So please get in touch with our HR team at recruitment.enquiries@wgrant.com. 

 

William Grant & Sons

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