Business Process Manager - Shared Service Centre Workstream

职位介绍

Are you ready to help shape the future of Finance? Our Finance Transformation programme is looking for a Business Process Manager to support the design and delivery of a high-performing Finance Shared Service Centre model, improving how transactional finance services are delivered across the business. 

Reporting to the Head of Finance Shared Services, this role will help turn ambition into action by shaping service scope, operating principles, process transition, performance measures and readiness requirements for the Shared Service Centre. 

Working with Finance and cross-functional teams, the successful candidate will support the transition of key end-to-end processes into the SSC, creating simpler ways of working, stronger controls, better service quality, standardised customer engagement models and faster cycle times. 

This is a 2 year fixed-term contract to support the delivery of our Finance Transformation Programme.

主要职责

• Helping to shape and deliver the SSC workstream, coordinating inputs, maintaining momentum and supporting effective stakeholder engagement.
• Defining SSC scope, service catalogue content, operating principles and service expectations,with clear ownership, responsibilities and hand-offs.
• Identifying centralisation opportunities and using LEAN or similar techniques to simplify processes, improve standardisation and reduce inefficiency.
• Applying root cause analysis and continuous improvement techniques to strengthen service quality, controls and process performance.
• Developing the SSC evolution hypothesis, SLA approach, service management outputs, KPIs and reporting requirements to support strong governance.
• Coordinating actions and supporting delivery through detailed design, execution, go-live and business-as-usual handover.
• Identifying and resolving workstream risks, issues and dependencies, including alignment with process workstreams, controls and IFS rollout activity.
• Supporting readiness for enabling tools, workflow solutions and case-management approaches that underpin the future SSC operating model.
• Preparing high-quality materials and updates to support governance, decision-making, stakeholder communication and change activity.

理想候选人

我们可以提供你?

• We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
• Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
• Private Healthcare and Doctor@Hand (remote GP service).
• Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
• Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. 
• Our Life Assurance cover is a multiple of eight times your annual basic salary.
• Product allocation so that you can enjoy our fantastic portfolio of brands.
• Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
• Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
• Learning resources to help you be your best self.

有关格兰父子公司

A HOME FOR RARE CHARACTERS

William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.

OUR AGILE WORKING PHILOSOPHY

Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.

INCLUSIVE RECRUITMENT PROCESS

Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive. 

We want to make sure that all applicants are treated equally. To support this we will anonymise all applications during the screening stage. Details such as name, dates and educational establishments will only be visible to the recruitment team and hiring leader once an applicant is invited to interview, these details are hidden during the screening stage. To be able to anonymise applications they all need to be in the same format. You can upload a CV but we would also ask you to complete an application form – your CV will not be visible during screening. We hope you agree that this is good use of your time to help ensure a fair recruitment process.

This vacancy is being advertised directly by William Grant & Sons. Unauthorised copying, reposting, or distribution of this advert by job boards, aggregators, or recruitment agencies is not permitted without prior written approval.