Job Introduction
The Business Account Manager will lead development of annual Joint Business Plans and build effective customer trading relationships with each group to profitably maximise the distribution, promotional activity and sales of the WG&S portfolio through the off-trade and ecommerce channels in Singapore and Malaysia.
Main Responsibility
- Develop, implement, monitor and adjust individual account plans in order to achieve Channel strategy and profitability targets through sound financial planning, brand strategy implementation, resource management and effective use of systems and processes.
- Effectively manage all aspects of customer relations in order to achieve agreed volume, value and account contribution target and develop a mutual joint business plan with the designated customers to deliver continued profitable business growth.
- Lead and drive critical negotiations with Key Customers, developing senior trade relationships and establishing positive relationships and joint working practices with the designated customers through effective cross functional networking to optimise distribution, brand activation, visibility, NSV and profit for company within agreed budgets and business guidelines.
- Monitor and review the effectiveness of account plans, making adjustments needed for any new market/trade factors after the agreement with the customer and internal stakeholders.
- In alignment with Brand Strategies, contribute to the development and executive of the channel agenda through driving improvement of brand performance at point of purchase through clear and focused approach, customer excellence and brand activation.
- Agree the Annual Promotional Plan with each group for all brands/SKUs taking into account promotion frequency and depth when compared to the competitive set and within the agreed promotion budget, ensuring a high standard of customer centricity.
- Build positive working relationships with Customer Marketing, Brand Marketing and technical teams to build robust Omni-channel plans for execution.
- To optimise ongoing growth and profitability for the Channel by seeking out and identifying new challenges and opportunities to drive against strategic aims.
Our Ideal Candidate
- Experience with an FMCG brand is advantageous
- Experience in Malaysia Modern Off-Trade and E-commerce operations
- Comprehensive understanding and extensive working knowledge of brand building with the ability to balance commercial delivery
- Problem solving skills and ability to identify sales / product opportunities
- Track record of key stakeholder engagement and influence
- Resilient and pragmatic with capability to manage portfolio of accounts to deliver commitments
What we can offer you
- We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plans.
- Our employees enjoy a generous holiday entitlement.
- Private Healthcare for employees (including dependents) and dental cover.
- Pension provision for local nationals is addressed by the statutory Employees Provident Fund (EPF).
- Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
- Private Life Assurance and Total Permanent Disability cover.
- Product allowance so that you can enjoy our fantastic portfolio of brands with your family and friends.
- Every employee has the opportunity to claim funding each year for a charity or charities for which they have raised money, volunteered their time or personally donated.
- Learning resources to help you be your best self.
About William Grant & Sons
A HOME FOR RARE CHARACTERS
William Grant & Sons: a home where Rare Characters thrive.
We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.
At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.
OUR AGILE WORKING PHILOSOPHY
Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.
INCLUSIVE RECRUITMENT PROCESS
Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive. If you have any questions or need some support with your application we’d love to hear from you. So please get in touch with our HR team at recruitment.enquiries@wgrant.com.
We want to make sure that all applicants are treated equally. To support this we will anonymise all applications during the screening stage. Details such as name, dates and educational establishments will only be visible to the recruitment team and hiring leader once an applicant is invited to interview, these details are hidden during the screening stage. To be able to anonymise applications they all need to be in the same format. You can upload a CV but we would also ask you to complete an application form – your CV will not be visible during screening. We hope you agree that this is good use of your time to help ensure a fair recruitment process.
William Grant & Sons
