Visitor Center Team Member

Please Note: The application deadline for this job has now passed.

Job Introduction

Explore. Connect. Grow. Tuthilltown Spirits Distillery, which is proud to be a part of the William Grant and Sons family, is looking for bold, curious, collaborative, energetic and motivated individuals to join our Visitor Experience Team. Our distillery, the first in New York since Prohibition, is rooted in history and ingenuity. Our team’s bold, pioneering spirit permeates every part of our craft. We obsess over the quality of the visitor experience, just as much as we obsess over the quality of our liquid. Our visitor experiences are tailored to feed curious minds with interesting knowledge and new skills and help individuals develop their discerning palate. The Visitor Experience Associate is a brand advocate and supportive team member responsible for executing all operational functions of our shop, bar, bookable experiences, and events.  In keeping with health and safety protocols due to COVID-19, our team members and visitors are our top priority as we follow all NYS and CDC guidelines.

Main Responsibility

As a brand advocate and supportive team member you are responsible for executing all operational functions of our visitor center, bar, bookable experiences and events.  Engage guests with a positive energy and deliver exceptional experience to all visitors and educate them on Hudson Whiskey NY and Tuthilltown Spirit brands and our history through tours, tastings, off-site tastings and other customer engagements.  Must follow and execute standard operating procedures for bar and retail for daily set-up of indoor and outdoor service, operation, cleaning, re-stocking and closing.  The ability to accurately operate cash registers, manage financial transactions and process shipments is essential.

Our Ideal Candidate

Our ideal candidate will embody a strong work ethic, values, and professionalism and the ability to work as part of a team.  An entrepreneurial spirit and passion for the spirits industry is a plus along with an enthusiastic, friendly and positive attitude.  Customer service is key. 21+ years of age and hours will include holidays and weekends.

What we can offer you

  • This vacancy is based in our Visitor Center and the hours of work will involve working on weekends and holidays. You must be age 21 or over to apply.
  • Payment is based on an hourly rate of pay.
  • You will receive product allocation so that you can enjoy our fantastic portfolio of brands with your family and friends. 

About William Grant & Sons

A HOME FOR RARE CHARACTERS

William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.

OUR AGILE WORKING PHILOSOPHY

Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.

INCLUSIVE RECRUITMENT PROCESS

Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive. If you have any questions or need some support with your application we’d love to hear from you. So please get in touch with our HR team at recruitment.enquiries@wgrant.com.

We want to make sure that all applicants are treated equally. To support this we will anonymise all applications during the screening stage. Details such as name, dates and educational establishments will only be visible to the recruitment team and hiring leader once an applicant is invited to interview, these details are hidden during the screening stage. To be able to anonymise applications they all need to be in the same format. You can upload a CV but we would also ask you to complete an application form – your CV will not be visible during screening. We hope you agree that this is good use of your time to help ensure a fair recruitment process.

William Grant

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