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Supplier Quality Area Leader

Job Introduction

This role will support the development of a ‘Quality Culture’ across WGS suppliers.

You'll utilise supplier quality information and production quality data to lead the development of supplier and contract packing Quality Assurance processes (standards, inspection protocols) that enable WG&S to produce defect free products and build a foundation of quality throughout the supply chain.

Main Responsibility

  • Deliver and maintain a program of activity designed to assure the quality of components received from our supplier base, ensuring Supplier audit, quality standards, and supplier development activities are clearly defined and implemented.
    • Support the Quality Director to design the Global supplier Quality policy and further support the global roll out in conjunction with the Quality Leadership team.
    • Define, implement, and maintain a set of both Component Quality and Delivery Standards.
    • Manage the supplier audit schedule, ensuring that all suppliers are being audited in line with our QMS requirements, and ensuring that audits are relevant and provide evidence that our suppliers are able to meet our required material specifications.
    • Drive the global roll out of WG&S Supplier Quality Standards to all regions and to all 3rd party producers, contract packers & suppliers.
    • Oversee, develop, and support team quality champions to drive quality advocacy within operations and reinforce awareness of brand standards on all products in the WGS portfolio.
    • Ensure material quality related customer complaints are thoroughly investigated, root cause established and that robust preventative actions are implemented.
    • Maintain ongoing review of quality performance across UK manufacturing sites and subcon locations to ensure adverse trends are identified, and appropriate corrective and preventive actions are implemented to drive improvement.
    • Ensure all Supplier Quality performance metrics are fully maintained, fully reported, and that ongoing analysis of these metrics is used to drive supplier development initiatives.
    • Ensure all Supplier Quality related process maps and process documentation are developed and aligned in accordance with WGW governance structure and the requirements of our QMS. 
    • Provide support to distilleries teams by sharing relevant best practice on supplier quality assurance procedures and the practical implementation thereof.


Our Ideal Candidate

  • Degree qualified
  • A great people person and manager
  • Analytical skills and a proven record of delivering results in quality at a leadership level within FMCG.
  • Skilled at analysing external data, identifying improvement opportunities and motivating corrective actions.
  • Experience of implementing quality standards globally to third party suppliers

Nice to haves:

  • Lead Auditor qualified by a recognised standards organization (e.g. UKAS, LRQI, SCI)
  • Skilled at responding to customer requests with respect to Quality

What we can offer you

  • We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
  • Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
  • Private Healthcare and Doctor@Hand (remote GP service).
  • Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
  • Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. 
  • Our Life Assurance cover is a multiple of eight times your annual basic salary.
  • Product allocation so that you can enjoy our fantastic portfolio of brands.
  • Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
  • Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
  • Learning resources to help you be your best self.

About William Grant & Sons


William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.


Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.


Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive.

William Grant & Sons


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