Job Introduction
An exciting opportunity has arisen for a Senior Omnichannel Customer Execution Manager within the UK business looking after both the on & off-trade channels.
This role will lead the team, own budgets, set strategic direction and execute best in class activation across key customers in both channels. This role and the team play the essential role of delivering the triple win for our shoppers, our customer and WG&S, all within the two largest channels within our business.
Main Responsibility
Reporting into the Category & Customer Marketing Controller, this role will work alongside our Commercial and Marketing functions to ensure our brand & customer plans are executed brilliantly across the on & off-trade channels. Forming strong relationships with these functions, and others across the business, will be an important responsibility.
Leading a team of 7 who work across a range of customers from Tesco & Sainsbury’s all the way through to Stonegate & Matthew Clark. The role will be responsible for building capability & expertise of this large team ensuring constant improvement within the team. Settling objectives, reviewing performance and building key development opportunities will also form part of this leadership role.
Budgets ownership, strategic planning, capability building, activation execution and measurement and evaluation will all be key elements of the job holder’s remit. The role will also include agency management, as well as facilitating direct customer relationships.
The role also works along side the category management function and will support our insight journey on making informed and insightful recommendations to our business and our customer business. Ensuring the voice of the consumer & shopper lives and breathes through our brand & customer plans.
Our Ideal Candidate
Our ideal candidate will be a proven customer marketer with a strong track record of delivery in the off-trade (eg. Grocery, convenience, ecommerce) and the on-trade (eg. Bars, pubs & restaurants)
Experienced in both the off-trade & on-trade, the candidate will ideally have worked in a similar role either in Sprits or a comparable drinks or FMCG categories
They will be a commercial and/or marketing leader who can create, motivate and develop a high performing team within a dynamic environment.
Ideally with at least 3-5 years of relevant experience, you must have experience of operating at a similar level within an FMCG environment and creating and leading strategy development.
What we can offer you
- We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
- Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
- Private Healthcare and Doctor@Hand (remote GP service).
- Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
- Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
- Our Life Assurance cover is a multiple of eight times your annual basic salary.
- Product allocation so that you can enjoy our fantastic portfolio of brands.
- Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
- Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
- Learning resources to help you be your best self.
About William Grant & Sons
A HOME FOR RARE CHARACTERS
William Grant & Sons: a home where Rare Characters thrive.
We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.
At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.
OUR AGILE WORKING PHILOSOPHY
Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.
INCLUSIVE RECRUITMENT PROCESS
Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive.
William Grant & Sons
