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Operations Infrastructure Engineer

Please Note: The application deadline for this job has now passed.

Job Introduction

To provide technical support, maintenance, upgrade and installation of Information Technology systems and applications used within the company to both maintain and enhance efficiencies and performance of the company’s IT systems.

Main Responsibility

  • Proactively advise, assist, and engage on delivery and change of underlying technical infrastructure.
  • Ensure that all third line infrastructure engineering support requests are appropriately prioritised and resolved within the required service level agreements. 
  • Maintain the documented design, operation and troubleshooting of technology platforms and procedures.
  • Assist with the implementation of policy and strategy for WG&S information technology systems and SecOps to ensure that staff and computer systems comply with legislative and organisational requirements.
  • Configure, monitor, and maintain systems within predefined targets.
  • Work collaboratively with 3rd party support services on diagnosing and troubleshooting issues related to the WG&S operating environments.

Our Ideal Candidate

  • Works to agreed individual and team objectives with full responsibility for quality of work performed. 
  • Strong communication, process, logical thinking and organization skills
  • Demonstrates ability to work cooperatively alongside others to deliver team goals.
  • Comprehensive hands-on experience in technical development and delivery, using industry recognised tools and methodologies.
  • Extensive experience of Microsoft and Windows and associated technologies.
  • Proven technical ability in global delivery of 3rd line support, geographically spread data centres and their underlying technologies, including SANs and servers
  • Extensive experience of VMware \ ESX

The role holder should hold one or more relevant industry qualifications. Examples are:

  • Microsoft Azure Fundamentals
  • Azure Administrator Associate 
  • Microsoft 365 Fundamentals
  • Azure Security Engineer Associate

 

What we can offer you

  • We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
  • Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
  • Private Healthcare and Doctor@Hand (remote GP service).
  • Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
  • Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. 
  • Our Life Assurance cover is a multiple of eight times your annual basic salary.
  • Product allocation so that you can enjoy our fantastic portfolio of brands.
  • Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
  • Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
  • Learning resources to help you be your best self.

About William Grant & Sons

A HOME FOR RARE CHARACTERS

William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.

OUR AGILE WORKING PHILOSOPHY

Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.

INCLUSIVE RECRUITMENT PROCESS

Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive. If you have any questions or need some support with your application we’d love to hear from you. So please get in touch with our HR team at recruitment.enquiries@wgrant.com.

William Grant & Sons

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