Operational Quality Engineer

Job Introduction

We have a fantastic opportunity for an experienced Operational Quality Engineer, to develop, implement and maintain a robust quality assurance system, supporting operations to ensure that required quality standards are achieved so that luxury portfolio meets market and customer expectations.

Main Responsibility

The successful candidate’s responsibilities will include;

  • Support the commissioning/trialling of new products and engineering projects by making sure that standards and QIC documents are available at point of use and that there is a process to update on completion of trial/commissioning.
  • Facilitate the development, implementation and maintenance of Standards for all newly developed luxury products, ensuring that these are clearly communicated to manufacturing & quality teams in advance of any trialling/commissioning.
  • Manage the non-conforming product process end to end, carrying out trending and analysis to report on performance as part of Arete quality KPI’s.
  • Facilitate and set agreed standards for the validation of quality and food safety processes to confirm accuracy.
  • Facilitate and support the Arete site in all Quality System and food safety matters to ensure compliance to meet standards and regulatory requirements.
  • Facilitate incoming verification of newly developed luxury materials, checking against supplier QIC standards. Report results, and follow up on any required actions.
  • Organize, and where necessary conduct, inspections of Dry Goods and finished product carrying out trending and analysis on inspection results as part of the Arete quality KPI’s.
  • Support the customer and consumer complaints process, working with the operations team on corrective and preventative actions, and report findings as part of Arete quality KPI’s
  • Support Supplier Non Conformance management systems, ensuring effective communication of issues within operations and the validation and verification of corrective and preventative actions as part of the Arete quality KPI’s

Our Ideal Candidate

Our ideal candidate will be an accredited Internal Auditor/Lead Assessor with knowledge of ISO 9001:2015 standards, as well as a recognised Food Safety management system qualification, ideally to HACCP Level 3.


Applicants should be self-motivated, confident, possess excellent interpersonal skills, and have a working knowledge of Luxury packaging and botting standards.


Experience and knowledge of customer expectations in the luxury/premium sector and knowledge of the manufacture of components and supplier production processes would also be beneficial.

What we can offer you

  • We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
  • Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
  • Private Healthcare and Doctor@Hand (remote GP service).
  • Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
  • Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues. 
  • Our Life Assurance cover is a multiple of eight times your annual basic salary.
  • Product allocation so that you can enjoy our fantastic portfolio of brands.
  • Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
  • Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
  • Learning resources to help you be your best self.

About William Grant & Sons


William Grant & Sons: a home where Rare Characters thrive.

We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.

At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.


Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.


Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive. If you have any questions or need some support with your application we’d love to hear from you. So please get in touch with our HR team at recruitment.enquiries@wgrant.com.

William Grant


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