Job Introduction
To ensure excellent customer service to internal and external customers to support the effective operation of the supply chain.
Main Responsibility
- Process sales orders daily, ensuring key customer attributes are met in line with commercially agreed terms of sale, enter onto ERP system. Ensure documents are prepared accurately and in a timely manner, delivered to customer in line with customs clearance requirements.
- Build strong relationships with internal and external customers, providing the best service experience at every opportunity through timely responsiveness, courteousness and proactive problem solving.
- Support commercial in any distributor changes, adhering to business guidelines.
- Strong partnership and collaboration with 3rd party logistics provider and global freight forwarding partners to ensure on time delivery in full.
- Ensure the proper maintenance and good recording system of documents and processes.
- Other supply chain & Logistics duties/project/ad hoc tasks as assigned from time to time.
Our Ideal Candidate
Essential:
- Diploma / Degree level education or equivalent.
- Minimum 2-3 years’ experiences handling purchase orders, customers’ orders, import and export shipment and international trade.
- Basic understanding of Supply Chain procedures and processes gained in a manufacturing environment or equivalent experience.
- Has a proactive and self-motivated to get things done whilst being supportive of others in the team.
- Excellent interpersonal skills / relationship building with respective stakeholders and drive for performance for operational efficiencies.
- Fair understanding on the incoterms and trade compliance experience.
- Proved ability to work in a fast paced, agile environment.
- Comprehensive knowledge of system and PC applications such as Word, Excel, PPT is essential.
Desirable:
- Strong initiatives and ability to work independently and within a dynamic team, fast pace and cross functional environment.
- Demonstrated strong problem solving skills, quick thinking, and willingness to learn, improve and adapt.
- Flexible and Teamwork Mindset, self-discipline, good organizational skills and time management, ability to prioritize when multitasking.
- Good hands-on experience in Microsoft office competencies.
- Understanding of IFS ERP system is highly preferred but not essential.
- Passion for our Brands and will promote at every opportunity.
What we can offer you
- We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
- Our employees enjoy a generous holiday entitlement.
- Private Healthcare for employees (including dependents), dental cover and annual health screenings.
- Pension provision for local nationals is addressed by the statutory Central Provident Fund (CPF). Alternative pension arrangements are available for non-locals.
- Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
- Private Life Assurance and Total Permanent Disability cover.
- Product allowance so that you can enjoy our fantastic portfolio of brands with your family and friends.
- Every employee has the opportunity to claim funding each year for a charity or charities for which they have raised money, volunteered their time or personally donated.
- Learning resources to help you be your best self.
About William Grant & Sons
A HOME FOR RARE CHARACTERS
William Grant & Sons: a home where Rare Characters thrive.
We value every employee for their rare character, distinctive skills, experience and perspectives. Every one of our colleagues has a role to play in helping us to achieve our growth ambitions.
At William Grant & Sons, our vision is to be A home where rare characters thrive. We value all colleagues for their rare character, distinctive skills, experience and perspectives. Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We strive to create an environment where we can all be our best and bring our whole selves to work.
OUR AGILE WORKING PHILOSOPHY
Our agile working philosophy is to “Have your best work day everyday”.
Built on trust, we empower our rare characters to have their best work day every day. Where flexibility and positive working experiences help employees to feel connected and release potential across our teams.
We are open to discussing possible agile/flexible working options as part of the recruitment process.
INCLUSIVE RECRUITMENT PROCESS
Diversity & Inclusion is at the heart of how we do things at William Grant & Sons, fully aligned to our purpose and our company values. We want to ensure that our recruitment process is inclusive. If you have any questions or need some support with your application we’d love to hear from you. So please get in touch with our HR team at recruitment.enquiries@wgrant.com.
William Grant & Sons
